APC UPS
Third Party Maintenance
- Savings
of Up to 40%
We provide cost effective service
options for your
critical APC UPS and other data center systems. Responsive support, skilled engineers and competitive prices are the key
reasons to consider our maintenance services.
In the event of a failure, a highly qualified trained engineer is dispatched to
unless the problem can
be resolved remotely. You'll get comprehensive APC maintenance at a fraction of
OEM costs.
APC
Symmetra UPS
Third Party Maintenance -
Technical
Support
Customers have 24/7/365 access
to support engineers for APC UPS maintenance. A closed loop, time-based escalation case tracking process is
used to ensure that system failures are resolved in a timely manner.
Our national field engineer team averages 22 years of
experience; most are former factory trained OEM technicians.
We Service all 3-Phase APC UPS Systems
10kVA and larger -
Symmetra PX, Symmetra LX, SUVT, other
models.
Three
Service Options to Choose From
We can service
your account on a per call (time & materials) basis, perform
preventative maintenance or provide a full service agreement.
It's your choice.
|
Emergency
Per Call |
Preventative
Maintenance |
Full Service
Agreement |
APC equipment trade-up or trade-down |
X |
X |
X |
Field asset service transcript |
X |
X |
X |
Thermal scan for early detection deficiencies |
X |
X |
X |
Client web portal |
|
X |
X |
Preventative
maintenance - 1/2 times annual |
|
X |
X |
Battery preventative maintenance |
|
X |
X |
Emergency response - next day |
|
X |
X |
Emergency response - same day |
|
|
X |
On-site corrective maintenance during PM |
|
|
X |
Dedicated account manager |
|
|
X |
APC UPS parts, material, labor coverage |
|
|
X |
Spare Parts
Availability
OEMs often
don't have access to legacy parts, thus requiring equipment
upgrades to continue maintaining your equipment. No problem. We
carry a full inventory of current and
legacy model UPS parts for timely repairs to minimize downtime.
|